Shella

Medical Virtual Assistant| CSR |Admin| Real Estate

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.77/hour ($1,280.00/month)

Bachelors degree

Last Active

May 13th, 2026 (35 days ago)

Member Since

July 13th, 2013

Profile Description

From scheduling to handling the unexpected, I'm here to simplify your life and maximize productivity.
Dedicated to delighting your customers with prompt and friendly support!

I offer the following services:


Medical Billing- Maintain patient confidentiality and comply with HIPAA regulations.- Proficient in EHR/EMR systems.- Charge entry, billing, and payment posting.- Verify insurance benefits and eligibility.- Submit clean claims.- Follow up on denied claims and resolve billing discrepancies.- Manage denials and handle appeals.

Customer Service Support- Assist customers via phone, email, and live chat.- Provide accurate information about products, services, billing, or policies.- Process orders, forms, applications, and requests.- Keep detailed, accurate records of customer interactions using CRM systems.

Bookkeeping- Record financial transactions such as sales, receipts, and payments.- Reconcile bank statements and other financial records.- Process invoices and track accounts payable and receivable.- Ensure payments are made on time.- Prepare financial reports and maintain ledgers and journals.

Admin Support- Handle general administrative tasks like organizing files, responding to emails, and managing correspondence.
Data Entry- Enter and maintain records accurately.- Handle data entry tasks with high attention to detail.

Calendar and Email Management- Schedule and manage appointments, meetings, and events across multiple calendars.- Address scheduling conflicts and set reminders for upcoming events.- Monitor inboxes, respond to general inquiries, and escalate issues as needed.


Tools Proficiency:
G Suite (Docs, Drive, Sheets, Contacts, Meet)
Project Management (Asana, Basecamp)
Communication: (Slack, WhatsApp, Teams, Zoom)
Social Media Platforms (Facebook, Instagram, LinkedIn)
AI (ChatGPT)
CRM (Salesforce, Podio)
Creative Tool (Canva, CapCut)
VoiP Service Providers (RingCentral, Nextiva)
Computer Remote Software (TeamViewer, AnyDesk)
EMR/EHR (Practice Fusion, Athena, Prompt, Simple Practice, Tebra)

HIRE me, but why?
Because I am a results-oriented individual who has the passion to provide excellence in every task delegated.


Are you ready to have your business upgraded? Let’s connect now and make it happen!

Top Skills

Experience: 2 - 5 years

Experience: 5 - 10 years

Experience: 6 months - 1 year

Other Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 1 - 2 years

Experience: 6 months - 1 year

Experience: 6 months - 1 year

Experience: 6 months - 1 year

Experience: 5 - 10 years

Experience: 6 months - 1 year

Experience: 1 - 2 years

Experience: 1 - 2 years

Basic Information

Age
37
Gender
Female
Website
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Address
Davao City, Davao Del Sur
Tests Taken
IQ
Score:  123
DISC
Dominance: 32
Influence: 10
Steadiness: 39
Compliance: 19
English
C1(Advanced)
Government ID
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