Kate

Customer Support/Tech Support

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

High school diploma

Last Active

July 3rd, 2026 (7 days ago)

Member Since

July 9th, 2020

Profile Description

Hi! I’m a reliable and customer-focused virtual assistant with hands-on experience in customer service, handling email, live chat, and SMS support for e-commerce and subscription-based businesses.

I help businesses provide fast, friendly, and efficient support by assisting customers with order tracking, billing concerns, product questions, account updates, and general inquiries. I am experienced in managing multiple customer conversations while maintaining professionalism, empathy, and attention to detail.

I take pride in creating positive customer experiences because I understand that every interaction reflects the business’s brand. Whether resolving issues, answering questions, or providing reassurance to customers, I always aim to deliver support that is clear, helpful, and efficient.

I am organized, dependable, quick to adapt to new tools, and committed to helping businesses run smoothly while keeping customers satisfied. If you're looking for someone who genuinely cares about your customers and can provide excellent support, I’d love to be part of your team.