Admin Assistant | Customer Service Representative | Clerical

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

4th year college

Last Active

July 14th, 2026 (7 days ago)

Member Since

May 22nd, 2020

Profile Description

Virtual Assistant Skills (Based on Professional Experience)
• Manage and organize email correspondence and respond to client inquiries in a timely and professional manner
• Prepare, update, and organize reports, records, and documentation
• Handle customer service support through chat, email, and phone
• Process and monitor customer orders and maintain accurate product listings online
• Coordinate and arrange payments for vendors and track sales-related expenses
• Provide excellent customer service and maintain strong client relationships
• Issue certificates and prepare official documents when required
• Maintain proper document filing systems for easy record tracking and retrieval
• Send important notifications and updates to clients regarding services and transactions
• Assist in processing multiple client requests while ensuring accuracy and efficiency
• Perform administrative support tasks such as transcription and record management
• Maintain confidentiality of sensitive client and company information
• Support daily office operations and ensure smooth workflow


About Me:

My name is Charis. I have a background in the insurance industry and customer service. Having worked in insurance, I am highly trained in maintaining confidentiality and managing complex documentation. With nearly two years of experience at the Carla Ramirez Insurance Agency, I have developed a skill set managing both personal and commercial lines, including critical back-office tasks like generating ACORD certificates of insurance, processing endorsements through carrier portals, and managing essential client notifications. While I have experience with life insurance, my role was limited to sending cancellation notices and addressing balance inquiries, as Farmers Insurance manages all complex requests directly.

I live in Cebu City, where power and internet are very stable. However, I have a solid backup plan that I have used successfully in previous jobs:

Backup 1: I have a second home just 5 minutes away with its own independent internet and power connection.

Backup 2: I live near many co-working spaces, hotels, and cafes that are open 24/7.

Backup 3: I have another residence in a different city (about an hour away) with a separate internet connection.

Hardware: I use a laptop with a long-lasting battery to ensure I stay online even during a switch in power.