Current Employment Status:
Hired Full Time on Mar 3, 2026

Rafael

Customer Support VA | CRM, Scheduling, Sales & Follow-Ups | Helping Businesses R

65 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.64/hour ($1,090.91/month)

Associates degree

Last Active

July 10th, 2026 (4 days ago)

Member Since

March 18th, 2020

Profile Description

I help service-based businesses stay organized, responsive, and convert more inquiries into booked jobs by managing customer communication, scheduling, and CRM systems.

With experience in customer service, B2B/inside sales, and event coordination, I’ve handled high volumes of client inquiries, bookings, and follow-ups while keeping records accurate and up to date. I’ve contributed to revenue generation (including $10,000 in 2 months for a campaign) and have experience closing both inbound and outbound leads.

I’m comfortable managing:

Calls, emails, and SMS communication
Appointment setting and calendar management
CRM systems (Salesforce, Zendesk, GoHighLevel, PipeDrive)
Scheduling (Gorilla Desk, Accuity, Calendly)
Lead follow-ups and pipeline tracking

I work well in fast-paced remote environments, coordinate smoothly with internal teams, and make sure nothing falls through the cracks.

If you’re looking for someone reliable who can respond quickly, stay organized, and help improve your customer experience and day-to-day operations, feel free to reach out. I’m available for long-term work and can start immediately.

Top Skills

Experience: 10+ years

Experience: 2 - 5 years

Other Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 10+ years

Experience: 1 - 2 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 5 - 10 years

Experience: Less than 6 months

Experience: 2 - 5 years

Basic Information

Age
41
Gender
Male
Website
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Address
Tests Taken
IQ
Score:  117
English
C2(Advanced/Mastery)
Government ID
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