Erlaine

Healthcare Virtual Assistant

90 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $4.70/hour ($909.09/month)

Undergraduate of BS Psychology

Last Active

July 5th, 2026 (14 days ago)

Member Since

March 15th, 2020

Profile Description

Experienced Customer Service and Healthcare Support professional with over nine years in the BPO industry, including five years as a Customer Service Advocate and more than four years in leadership roles. HIPAA-certified and detail-oriented, with strong expertise in claims processing, prior authorization, eligibility and benefits verification, and provider support within the US healthcare system. Known for excellent communication, problem-solving, and team leadership skills, with a proven track record of delivering quality service and driving performance. Currently seeking a work-from-home opportunity where I can contribute my expertise while continuing to grow professionally.

Top Skills

Experience: 5 - 10 years

Provided support to patients and providers regarding insurance benefits, claims status, and billing inquiries within the U.S. healthcare system. Interpreted EOBs, assisted with claims and appeals, and ensured HIPAA compliance while handling patient information. Documented cases and delivered clear, professional assistance to resolve concerns efficiently.

Experience: 5 - 10 years

Handled medical claims processing by reviewing, verifying, and assisting with insurance claims within the U.S. healthcare system. Interpreted EOBs, supported claims and appeals follow-ups, and ensured accurate documentation while maintaining HIPAA compliance. Assisted patients and providers with billing and claim-related inquiries.

Other Skills

Experience: 5 - 10 years

Review patient's records and provider's notes to support billing, claims submission, and compliance with U.S. healthcare regulations.

Basic Information

Age
36
Gender
Female
Website
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Address
San Pablo City, Laguna
Tests Taken
IQ
Score:  125
DISC
Dominance: 40
Influence: 32
Steadiness: 23
Compliance: 5
English
C1(Advanced)
Government ID
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