Kimberly

Customer Experience Specialist

85 ID PROOF
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Overview

Looking for part-time work (5 hours/day)

at $8.30/hour ($1,000.00/month)

Bachelors degree

Last Active

July 6th, 2026 (2 days ago)

Member Since

January 14th, 2020

Profile Description

Customer Support Specialist with 8+ years of experience in e-commerce, virtual assistance, and service accounts, including 6+ years supporting a US-based client remotely. Skilled in email, live chat, and SMS support, order management, invoicing, returns, exchanges, refunds, and customer account updates. Experienced with Shopify and CRMs such as HelpScout, Gorgias, Gladly, and Zowie.
Highly empathetic, organized, and solution-focused, I handle escalated inquiries professionally, collaborate effectively with remote teams, and proactively suggest workflow improvements. Committed to delivering fast, accurate, and high-quality customer support.

Top Skills

Experience: 10+ years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Other Skills

Experience: 5 - 10 years

Experience: 10+ years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Basic Information

Age
31
Gender
Female
Website
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Address
General Santos City, PHILIPPINES
Tests Taken
IQ
Score:  135
DISC
Dominance: 38
Influence: 20
Steadiness: 15
Compliance: 29
English
C2(Advanced/Mastery)
Government ID
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