Amazon Brand Management
Project Management
Content Marketing

I've worked as a Customer Service Associate for 7 years in total. I've handled different lines of business, both outbound and inbound, through phone, live chat, and email. I've received different kinds of inquiries and concerns regarding our customer's Telco issues. In addition, I've also taken inbound calls from our technicians about the delaying of their job order tickets when customers are not around, and I am the one who calls out our customers for confirmation and asks for their preferred time or availability. Entering data, processing the case, and encoding accurate information or details are my expertise. I am knowledgeable about navigating CRM tools. My dedication and work ethic when it comes to work are my strengths. If I'm given a certain task, I always see to it that I accomplished it with excellence and on time. I do love collaborating with my colleagues and sharing my knowledge.

I’m a responsible and detail-oriented person with strong communication skills. I work well in a team, learn quickly, and focus on delivering high-quality results.

Service-assistant to Amazon store owners boost their competitive edge on the ----------- platform. Properly manage fulfilling customers' orders, updating inventory, optimizing content listing, tracking shipping information, and handling customers’ issues and concerns.

Experienced Project Coordinator with a proven track record of over 5 years in data management, process optimization, and cross-functional leadership within multinational environments. Successfully recovered hundreds of thousands of dollars through strategic project coordination, optimizing income-generating initiatives and financial efficiency. Highly experienced working in a remote setup since 2020. Skilled in leveraging advanced project management tools, streamlining operations, and fostering global stakeholder collaboration. Adept at leading teams, mitigating risks, and delivering measurable results to drive organizational success. Seeking a remote role to utilize my expertise in enhancing operational efficiency and data-driven decision-making

Customer Care

My strongest attribute is mu determination i take on every challenge headon and do what i need to accomplish my goals even when the challenge is difficult , Every time i was given a new challenge at my previous job , I always enjoyed stepping up and demostrating my skills at the new ----------- puter proficiency
Leadership experience
Communication skills
Organizational know-how
Collaboration talen
Problem solving abilities

Proficient in English communication, Microsoft -----------munication and interpersonal skills.
Listening skills.
Relationship-building skills.
Emotional ----------- anization and project management.
Strategic ----------- cision-making.
Trustworthiness and respect.