I am an Infrastructure & Network Engineer with experience supporting Australian businesses across networking, cloud services, IT infrastructure, endpoint security, and technical support. My passion is building secure, reliable, and efficient IT environments while continuously expanding my expertise in cybersecurity.
With experience in both enterprise and SMB environments, I support and troubleshoot network infrastructure, virtualization, cloud platforms, identity management, endpoint protection, and business-critical IT systems. I enjoy solving complex technical problems, improving operational efficiency, and helping organizations strengthen their security posture.
My experience includes:
- Network Infrastructure (Cisco, Fortinet, Juniper, Peplink, Ruijie, Ubiquiti, Altai, Robustel, Ursalink & IoT)
- Microsoft 365 User Support & Administration
- Hyper-V Virtualization
- Google Workspace & Zoho Administration
- Okta Identity & Access Management (IAM)
- VPN, Firewall & Endpoint Security
- Windows Administration
- VoIP Solutions
- IT Service Management (Zendesk, Freshservice, Freshdesk & Jira)
- Basic IT automation using AI-assisted PowerShell, Python, Google Apps Script, Selenium, UI.Vision, and Zapier
I am actively developing my cybersecurity expertise through hands-on home lab environments using Wazuh, Kali Linux, and Microsoft security technologies. My current focus includes security monitoring, identity security, endpoint protection, network security, threat detection, and security best practices.
My goal is to continue growing as an Infrastructure & Security Engineer, combining strong networking, cloud, and systems administration experience with modern cybersecurity practices to help organizations build resilient and secure IT environments.
Core Technologies:
Networking • Microsoft 365 • Hyper-V • Google Workspace • Zoho • Okta • Windows • Linux • VPN • Firewalls • Endpoint Security • Wazuh • Kali Linux • Python • Google Apps Script • PowerShell • AI-assisted Automation
Experience: 5 - 10 years
6 years as IT Senior Technical Support
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 2 - 5 years
HTML, CSS, Javascript, Framework (Bootstrap and tailwind), WordPress and Python
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 6 months - 1 year
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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