Virtual Assistant, Appointment Setter, CSR, Email and Chat Support, Admin Clerk

Overview

Looking for full-time work (8 hours/day)

at $6.95/hour ($1,344.00/month)

Associates degree

Last Active

July 10th, 2026 (8 days ago)

Member Since

October 5th, 2019

Profile Description

Since 2010, I’ve been working in the BPO industry, exploring various roles from outbound to inbound agent. My responsibilities included credit card processing, appointment setting, collection, and sales. Beyond these traditional roles, I ventured into customer service, particularly with Groupon US & UK, where I specialized in email and chat support for three years. As a customer service manager for Shopify, I handled emails and resolved customer queries promptly and accurately. My experience extends beyond these roles, as I also served as a virtual clerk for a legal process-serving company. In this capacity, I played a crucial role in contacting courts for necessary documents, utilizing both email and phone communication. Additionally, I e-filed cases, meticulously making corrections as per client instructions, and efficiently managed documentation using spreadsheet software.