Godwin

QA Specialist, Customer Service Rep, Data Entry, VA

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.14/hour ($608.00/month)

Bachelors degree

Last Active

June 3rd, 2026 (5 days ago)

Member Since

September 28th, 2019

Profile Description

I was part of the BPO industry as a Customer Service Representative for almost 2 years at Alorica and Quantrics Enterprise. I had different accounts in those centers, Bell Small Business in Quantrics and ---------- /.ca in Alorica. I started my venture working from home in 2020 as a Virtual Assistant specifically being a Data Entry personnel. I am keen on details and I always make sure that I don't settle for mediocracy. I am an individual who's always willing to empty his cup to learn. Sending files with accuracy and speed is what I do best. In my career as a Quality Assurance Specialist, I always play by the book when it comes to auditing calls to make sure that I provide professional results. I'm a Customer Service VA at TalentPop and learning new skills from an e-commerce perspective.

AREAS OF EXPERTISE
*Customer Service
*Email and Chat Support
*Data Entry
*Quality Assurance

SOFTWARE SKILLS
*Microsoft Word
*Microsoft Excel
*Google Apps (Email, Calendar, Drive, Sheets, Docs)
*Canva (Basic knowledge)
*Gorgias
*Zendesk
*Loop Returns
*Batch Dialer
*Call Tools

ACHIEVEMENTS
Top Quality Assurance Specialist for the months of April, May, August, and November of 2022.