Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.97/hour ($960.00/month)

Bachelor's degree

Last Active

July 1st, 2026 (8 days ago)

Member Since

September 24th, 2019

Profile Description

I am a highly organized and detail-oriented Executive Virtual Assistant with over 7 years of professional experience in BPO and remote support roles. My background spans healthcare, technical support, travel services, and executive assistance, giving me a versatile skill set to handle diverse business needs.

* Core Expertise:

Calendar & Email Management

Social Media & Content Management

Data Entry & Online Research

Project Management (Trello)

Time Tracking Tools (Time Doctor, T-Metric)

Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)

Canva & Basic Graphic Design

* Professional Experience:

Medical Management Specialist (Carelon Global Solutions, Remote): Delivered accurate back-office support for healthcare claims and documentation while ensuring HIPAA compliance.

Technical Support Representative (Acquire Asia, Remote): Resolved technical issues via email, chat, and meetings, maintaining high customer satisfaction.

Member Service Associate (Hinduja Global Solutions): Assisted healthcare customers with billing and insurance inquiries, ensuring compliance with HIPAA and PHI.

Travel Associate (WNS): Supported customers with bookings, cancellations, and travel arrangements, providing excellent service across inbound/outbound calls.

* What I Offer:

I bring strong multitasking, problem-solving, and communication skills to help executives and businesses streamline operations, boost productivity, and maintain professional client relationships. I thrive in fast-paced environments, am self-motivated, and excel in remote work setups.

* Objective:

To leverage my expertise as a Virtual Assistant in supporting executives, medical teams, and businesses by managing administrative tasks, coordinating schedules, and handling confidential communications with efficiency and professionalism.