Overview
Looking for full-time work (8 hours/day)
at $8.27/hour ($1,600.00/month)
Bachelors degree
Last Active
July 11th, 2026 (4 days ago)
Member Since
September 23rd, 2019
Profile Description
IT professional and team leader with extensive experience in cybersecurity, data backup, RMM, and workspace administration. Skilled in leading high-performing teams, managing complex escalations, and ensuring secure, efficient, and reliable IT operations for clients.
Proficient in tools and platforms including Microsoft 365, Google Workspace, Datto RMM, Trend Micro, Vade, iDrive, Azure Cloud, and Synology, with a proven track record in both hands-on technical work and strategic process optimization.
Experienced in Managed Services, IT Support, Workspace Administration, and Security Operations, with strong expertise in license management, system monitoring, migrations, and SLA compliance. Adept at aligning technology solutions with business goals while streamlining workflows and improving operational efficiency.
Key Highlights:
• Lead and manage teams across Security, Backup, RMM, and Workspace Administration.
• Primary escalation point for complex technical issues, ensuring timely resolutions.
• Specialist in Microsoft 365 and Google Workspace administration, migrations, and DNS management.
• Hands-on experience with Autotask, Zoho, Office 365, G Suite, Microsoft Teams, and Kaseya 365.
• Committed to delivering exceptional client service, clear documentation, and optimized IT processes.
Top Skills
Customer Support » Technical Support
Experience: 1 - 2 years
Experienced in providing remote technical support for business environments, troubleshooting issues related to Windows systems, Microsoft 365, Google Workspace, RMM, backup, cybersecurity, and user devices. Skilled in resolving tickets efficiently while maintaining clear communication with clients.
Software » Server » Cybersecurity
Experience: 1 - 2 years
Implement endpoint protection, security policies, threat monitoring, and incident response to safeguard client data and systems.
Office and Administration » Microsoft 365
Experience: 1 - 2 years
Extensive experience administering Microsoft 365 environments including Exchange Online, SharePoint, OneDrive, and Microsoft Teams. Skilled in user management, license administration, email troubleshooting, and tenant migrations.
Other Skills
Project Management
Experience: 1 - 2 years
Coordinate IT projects such as system migrations, security improvements, and operational upgrades while ensuring timelines and business requirements are met.
Systems Administration
Experience: 1 - 2 years
Manage and maintain IT systems to ensure security, uptime, and efficiency. Experienced in monitoring environments, managing users and permissions, and maintaining platform stability for multiple organizations.
Office and Administration » Google Workspace
Experience: 1 - 2 years
Manage Google Workspace environments including user provisioning, license management, DNS configuration, and platform monitoring. Experienced in workspace migrations and resolving complex administrative issues.
Office and Administration » Data Management
Experience: 1 - 2 years
Experienced in managing and monitoring data protection processes to ensure reliability and availability of business data. Familiar with backup monitoring, recovery procedures, and maintaining secure storage using cloud and on-premise solutions.
Cloud Services » Cloud Computing
Experience: 1 - 2 years
Experience working with cloud platforms including Microsoft Azure and cloud-based workspace environments to support remote operations and scalable infrastructure.
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- MANILA, MANILA
- Tests Taken
- DISC
- Dominance: 50
- Influence: 33
- Steadiness: 11
- Compliance: 6
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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