Cyril

Your All-around Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $7.42/hour ($1,440.00/month)

Bachelors degree

Last Active

May 30th, 2026 (5 days ago)

Member Since

May 3rd, 2012

Profile Description

> As Head of Technical and Customer Support I was able to turn around eBay's negative feedback into positive ones for a software retail company that sells on Bigcommerce and Shopify platform sites, Amazon, and eBay by calling those who left the reviews and offering them a refund or continuing troubleshooting. Also answer chat, email, and phone calls as well as take escalation calls. I can install the Windows operating system over the phone as well as troubleshoot software issues.> As a Technical Support Representative for a modem manufacturer company, I can troubleshoot PC>modem>router issues within the warranty period products, if not we can upsell warranty or cross-sell other networking products for the client.

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Experienced in answering emails for an E-commerce company, Digital marketing agency, and Modem manufacturing company.

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Technical Support

Experience: 2 - 5 years

Other Skills

Marketing » Email Marketing

Experience: 1 - 2 years

> Experienced in SendGrid and Sendy

Customer Support » Sales Support » Lead Generation

Experience: 6 months - 1 year

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

> Experienced in computer and network troubleshooting over the phone > Experienced in booking, changing, and canceling flight, hotel, and car bookings >Experienced in answering calls for customer support

Basic Information

Age: 42

Gender: Female

Website: Sign Up with Pro Account to View

Address: Kiamba, Sarangani

Tests Taken: IQ
Score: 135: DISC
Dominance: 32
Influence: 17
Steadiness: 28
Compliance: 23: English
C2(Advanced/Mastery)