Cyril

Your All-around Virtual Assistant

95 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Bachelors degree

Last Active

September 16th, 2024 (86 days ago)

Member Since

May 3rd, 2012

Profile Description

> As Head of Technical and Customer Support I was able to turn around eBay's negative feedback into positive ones for a software retail company that sells on Bigcommerce and Shopify platform sites, Amazon, and eBay by calling those who left the reviews and offering them a refund or continuing troubleshooting. Also answer chat, email, and phone calls as well as take escalation calls. I can install the Windows operating system over the phone as well as troubleshoot software issues.> As a Technical Support Representative for a modem manufacturer company, I can troubleshoot PC>modem>router issues within the warranty period products, if not we can upsell warranty or cross-sell other networking products for the client.

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Experienced in answering emails for an E-commerce company, Digital marketing agency, and Modem manufacturing company.

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Technical Support

Experience: 2 - 5 years

Other Skills

Marketing » Email Marketing

Experience: 1 - 2 years

> Experienced in SendGrid and Sendy

Customer Support » Sales Support » Lead Generation

Experience: 6 months - 1 year

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

> Experienced in computer and network troubleshooting over the phone > Experienced in booking, changing, and canceling flight, hotel, and car bookings >Experienced in answering calls for customer support

Basic Information

Age
40
Gender
Female
Website
Sign Up with Pro Account to View
Address
Kiamba, Sarangani
Tests Taken
IQ
Score:  135
DISC
Dominance: 32
Influence: 17
Steadiness: 28
Compliance: 23
English
C2(Advanced/Mastery)
Government ID
Sign Up with Pro Account to View

“My virtual assistant literally changed my life.”

Cody Russell

SEE MORE REAL RESULTS

“They are definitely a valuable part of your business for all kinds of reasons.”

- Steven Rapposelli

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »

Small Shop Dreams to Amazon Realities: Hershe’s Story
Small Shop Dreams to Amazon Realities: Hershe’s Story

Hershe Fe Saloma is a rockstar Online Filipino Specialist Santo Tomas City, Batangas! She's a content maestro -- creating courses, emails, scripts, and more.

READ STORY
EMPLOYERS
workers
talented va's
other
contact us
connect with us