918d02b9 8 0ef4d0c48d

Executive VA / Ecommerce VA / Customer Support

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EXPECTED SALARY
Php 40,000.00/month
( $748 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $4.32 USD/hr )
EXPERIENCE OVERVIEW
9 years in Virtual Assistance Industry
BASIC INFORMATION
Age:
33
Gender:
Female
Location:
Davao City, Davao del Sur
Tests Taken:
IQ
Score:  125

DISC
Dominance:32
Influence:18
Steadiness:23
Compliance:28

English
 C2(Advanced/Mastery)
Last Active:
January 24th, 2023 (4 days ago)
Member Since:
August 15th, 2019
SKILL SUMMARY

ADMINISTRATION & ORGANIZATION
Calendar management (Google Calendar, Acuity, Calendly)
Documents organization (Word, Powerpoint, Excel)
General web research and data entry
Travel management (research,booking and planning)
Project and Team Management (ClickUp, Trello, TeamWorkPM, Asana, Basecamp, Evernote, Podio, Pivotal Tracker)
Presentation of reports creation and upkeep
Dropbox, OneDrive and Google Drive management

SOCIAL MEDIA MARKETING
Social Media Set-up and Support
Content research and organization
Social Media campaigns assistance

CLIENT CARE/CUSTOMER SERVICE MANAGEMENT
HR Support/Recruitment
Customer service support (Zendesk, SupportBee)<8efe80624d780eba0c6493ec45140364>Email Marketing (MailChimp, ConvertKit, Mailerlite)

E-COMMERCE MANAGEMENT
Online Retail and Inventory (Cin7, LightSpeed, DEAR)
Shopify set-up and management
Oberlo, Aliexpress and Dropified support and maintenance
Product listing and management (eBay, Amazon, Etsy)

FINANCE and BUSINESS ACCOUNTING
Invoicing and Financial Tracking
Receipt Organization and Upkeep
Xero and QuickBooks management

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Personal Assistant
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Travel Planning
  • Speaking
  • Tutoring Teaching
  • Writing
  • Payroll
  • Xero
  • Customer Support
  • Email Support
  • Social Media Moderation

Office & Admin (Virtual Assistant)
EXPERIENCE

I have 7 years of experience in providing Virtual Administrative Assistance to various businesses.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have an average rating on my Speaking and Written English but since I am working online for over 7 years, I am now comfortable in speaking and writing English.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
EXPERIENCE

I am not really into writing though I started working online as an article writer

SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Sales and Marketing
EXPERIENCE

I have over 3 years of experience in Social Media Marketing.

SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Advertising
EXPERIENCE

No experience with Advertising yet

SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Creative advertising
  • Facebook Ads
  • Google AdWords
  • Instagram Ads
  • Media Buys
  • Other Ad Platforms
  • Scientific advertising
  • Youtube Ads

Finance & Management
EXPERIENCE

I have over 4 years of experience in using Xero and over 2 years of experience in using Quickbooks. I did receipts and bills recording, preparing invoices and payroll.

SKILL RATING
  • Accounting
  • Payroll
  • Quickbooks
  • Xero

Customer Service & Admin Support
EXPERIENCE

I have over 4 years of experience in customer support (email and social media) handling queries, complaints, negative and positive feedbacks.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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