Customer Service Representative|E-commerce VA

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelor of Secondary Education

Last Active

March 27th, 2024 (32 days ago)

Member Since

July 31st, 2019

Profile Description

As a customer service representative with over 7 years of experience handling phone, email, and chat support, I have developed exceptional communication and problem-solving skills. My expertise includes resolving customer inquiries and concerns, processing orders, and handling returns and exchanges. 
In addition, I have experience working as an e-commerce customer service associate, where I gained knowledge of various e-commerce platforms, order management systems, and shipping procedures. I am also familiar with helpdesk software such as Zendesk and Freshdesk to manage customer inquiries and maintain customer satisfaction.
Here is a brief overview of the services I can offer:
Administrative WorkSocial Media ManagementResearchCustomer ServiceEmail ManagementReview Management
I am confident that I can provide outstanding support to your customers and contribute to the success of your business.