Virtual Assistant/Admin Assistant

Overview

Looking for any work (8 hours/day)

at $6.66/hour ($1,280.00/month)

Diploma in Project Management

Last Active

June 27th, 2026 (yesterday)

Member Since

July 4th, 2019

Profile Description

I started working at Teleperformance Cebu as Customer service representative servicing clients of JP Morgan Chase Bank. A year after I was directly hired by JP Morgan Chase-Cebu Captive site as a rebadged employee. I worked for another year as Claims Analyst assisting customers filing claims on fraud transactions made using their debit cards. I then applied to work for the back office of the Claims Department of JP Morgan and was hired as Inventory Management specialist. I worked for 2 years in the back office department and my responsibilities includes the following:
Research and resolve customer disputed transactions via systematic input, independently resolve some level of customer's issues, I am able to apply federal and processor (VISA, MasterCard, ATM
shared network , electronic checks, and bill payments) requirements on situational basis.

I have experiences in being real estate VA to a company based in Melbourne which I was assisting the property manager in almost all the task since I am the only VA working for them and we were managing more than 200 properties. 

I was also a VA for a company based in the ---------- this job, I was doing research and cold calls to get potential sellers of properties as we are an investment or acquisitions company.

I am skilled with the following:
Customer Focus
• Take ownership of each customer while empathizing and prioritizing customer needs
• Resolve conflicts and manage customer expectations
• Determine customer needs and provide appropriate solutions through relationship building
Communication Skills
• Effective verbal and written communication with both external and internal customers
• Document customer account activities thoroughly and concisely
• Engage in interactive dialogue with customers through active listening
Problem Solving Skills
• Approach problems logically and with good judgment to ensure the appropriate customer outcome
• Make appropriate decisions on behalf of the customer quickly and effectively
• Effectively prioritize work to ensure efficiency
• Conduct research as needed
Analytical Skills
• Critical thinker and ability to exercise independent judgment
• Accuracy and attention to detail
Computer Skills
• Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
• Fluency in Windows Operating Systems and Microsoft Office tools
All that being said, I'll be honored to discuss further a job opportunity you can offer where I can help to build your business. I am currently working as VA for a real estate company in Melbourne & US. I've been loving being a VA since.