Virtual Assistant | Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $8.27/hour ($1,600.00/month)

Bachelors of Arts Major in Psychology 

Last Active

July 7th, 2026 (12 days ago)

Member Since

June 27th, 2019

Profile Description

As a virtual assistant specializing in customer service, my role is to seamlessly bridge the gap between businesses and their clients by providing exceptional support and personalized assistance. I handle a diverse range of tasks, from managing inquiries and resolving issues to organizing schedules and coordinating communications. My goal is to ensure that every customer interaction is handled with efficiency, empathy, and professionalism, creating a positive experience that fosters long-term relationships. 

For over 5 years of experience as a eCommerce Customer Service Representative I was exposed on the following fields: Product listing - from Alibaba to Shopify store including (photo's of the product, GIF, description, inclusions, etc.) Customer Service - Responding emails for Refunds, Order Status, Inquiries, etc. We are tasked to handle multiple inquiries and provide correct answers or appropriate resolutions and after-sales customer care. We are customer service pros equipped with extreme multitasking skills who can work on composing emails while assessing the situation of the customer giving proper consideration to their level of understanding, technical capabilities, and urgency of the matter.