1c89ddd84

Virtual Assistant | CRM| CSR/TSR | E-Commerce

99 ID PROOF
Verified Timeproof:
EXPECTED SALARY
Php 50,000.00/month ( $1,054 USD )
30 hrs/wk ( $7.98 USD/hr )
EDUCATION
Bachelors Degree
EXPERIENCE
5 years in BPO
BASIC INFORMATION
Age:
28
Gender:
Female
Tests Taken:
IQ
Score:  125

DISC
Compliance:26%
Dominance:33%
Influence:24%
Steadiness:17%

English
 C2(Advanced/Mastery)
Last Active:
2020-07-31
Member Since:
2019-06-20
SKILL SUMMARY

I've been in the BPO industry for over than 5 years providing outstanding customer service, moderating community forums for software developers, assisting customers with their technical issues by remote access troubleshooting, acting as floor support to my team, processing and resolving complaints as a Complaints Manager then eventually an assistant to a Team Leader. I also have experience handling B2B accounts, e-commerce and creating marketing content. I have enhanced my skills and acquired a couple more which are relevant to any field of work.
Areas of Expertise:
• Web Research
• Data Entry
• E-Commerce
• Shopify
• Zendesk
• Hubstaff
• ShipBob
• Slack
• Google Spreadsheet
• Google Drive
• MS Word
• MS Excel
Email Handling/Support
• Customer Service
• Chat Support
My credibility is of the utmost importance to me so you can be assured that I will not bid on a project unless I am confident that I'll be able to deliver a 5-star rated output.
I look forward to speaking with you further regarding my qualifications. I am here to deliver to your satisfaction. Hoping to work with you soon!

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Excel
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Blogging
  • Editing Proofreading
  • Technical Writing
  • Craigslist Marketing
  • Shopify
  • Ecommerce / Shopping Carts
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Advertising
SKILL RATING
  • Bing Ads
  • Creative advertising
  • Instagram Ads
  • Youtube Ads

Web Development
SKILL RATING
  • Shopify

Webmaster
SKILL RATING
  • Ecommerce / Shopping Carts
  • Wordpress

Graphics & Multimedia
SKILL RATING
  • Photoshop
  • Video Editing

Software Development / Programming
SKILL RATING
  • Android development
  • Desktop Applications

Finance & Management
SKILL RATING
  • Bookkeeping
  • Financial Analysis
  • Financial Management
  • Inventory Management
  • Strategic Planning

Customer Service & Admin Support
SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Professional Services
SKILL RATING
  • Real Estate Services

Project Management
SKILL RATING
  • Design Project Management
  • Marketing Project Management

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