I have a strong background in customer service and online education, with experience across different industries. Most recently, I worked as a Customer Support Associate at PartnerHero Philippines, assisting customers with insurance inquiries and enrollments. Before that, I spent over two years as an Online ESL Teacher at ISpeakBetter Turkiye and EnglishCentral Philippines Inc., where I taught international students, provided corrections, and tracked their progress. My customer service experience includes roles at SITEL Philippines, where I assisted customers with medical insurance policies, Teletech Customer Care Management, handling online e-book purchases, and IGT Solutions Inc., where I supported airline customers with ticket inquiries and modifications. Through these roles, I have developed strong communication skills, problem-solving abilities, and a customer-focused mindset. I take pride in providing excellent service, whether in education or customer support, and I?m always eager to grow and take on new challenges.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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