Experienced Training and Development professional with a strong background in Amazon Seller Central, customer service, and virtual assistance. Proven track record in designing and delivering training programs, coaching individuals through 1:1 and group sessions, and developing structured learning materials. Skilled in simplifying complex processes, improving performance, and supporting both individuals and teams to achieve measurable results. Passionate about empowering professionals and businesses through practical, results-driven training and development strategies.
PROFESSIONAL EXPERIENCE
Service Manager | Lead Technical Mentor
2020–2026
Communication and Process Trainer 2014–2020
Customer Service Representative, 2013–2014
EDUCATION Bachelor of Arts in Legal Management
Bulacan State University(BSU) |
KEY SKILLS
End-to-End Training & Development Programs
VA Hiring, Training & Placement Systems
Curriculum Design & Instructional Content Creation
Amazon Seller Central Operations & Compliance
1:1 Coaching, Mentoring & Group Facilitation
Performance Tracking & Continuous Improvement
Stakeholder Communication & Customer Experience
Remote Operations & Strategic Problem-Solving
TOOLS
Thinkific
Circle
Canva
Slack
Calendly
Airtable
Kartra
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Mobile Number:
Experience: 10+ years
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”
- Marc Diez
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.