Efrolyn

Shopify Customer Support Specialist | Gorgias Expert | Facebook Ads Assistant

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Overview

Looking for part-time work (4 hours/day)

at $8.28/hour ($800.00/month)

Associates degree

Last Active

July 7th, 2026 (2 days ago)

Member Since

April 24th, 2019

Profile Description

help Shopify eCommerce brands deliver exceptional customer support, improve customer satisfaction, and support business growth through efficient store management and Facebook Ads.I have experience handling customer inquiries with professionalism, empathy, and attention to detail. My goal is to provide fast resolutions that increase customer loyalty, reduce refunds, and create a positive shopping experience.
My expertise includes:
• Gorgias email and live chat support
• Customer service and issue resolution
• Refunds, replacements, and cancellations
• Order tracking and shipping support•
 Shopify product listings and store updates
Facebook Ads setup, and launcher

Why work with me?
• Fast response time and excellent communication
• Reliable, organized, and detail-oriented
• Able to work independently with minimal supervision
• Quick learner who adapts to new tools and processes
• Committed to delivering high-quality work and meeting deadlinesI understand that every customer interaction represents your brand. That's why I focus on providing excellent support that builds trust, encourages repeat purchases, and helps your business grow. Alongside customer support, I can also assist with Facebook Ads to help improve campaign performance and maximize results.If you're looking for a dependable Shopify Virtual Assistant who can manage customer support, maintain your store, and assist with Facebook Ads, I'm ready to become a valuable member of your team.I am available to start immediately and look forward to contributing to your business success.

Top Skills

Experience: 2 - 5 years

Manages the Shopify back end, processing order cancellations, refunds, replacements, and fulfillment, coordinating with suppliers.

Experience: 6 months - 1 year

Experience: 2 - 5 years

Other Skills

Experience: 1 - 2 years

I am new to this journey with Facebook ads, but I have the determination to help and overcome the challenges. I have my certificate for basic Facebook advertising.

Experience: Less than 6 months

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: Less than 6 months

Basic Information

Age
36
Gender
Female
Website
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Address
minglanilla, cebu
Tests Taken
IQ
Score:  104
DISC
Dominance: 36
Influence: 16
Steadiness: 42
Compliance: 6
Government ID
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“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”

Tyler Gies

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“He's been absolutely superb!”

- Ed Currer

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