Maria

Virtual Assistant

Verified

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 1st, 2026 (7 days ago)

Member Since

April 8th, 2019

Profile Description

A versatile and detail-oriented professional with strong experience in CRM management, marketing support, administrative tasks, and customer service. Skilled in maintaining and optimizing CRM systems by creating and tagging contacts, managing mailing lists, and updating client data using social media insights. Adept at supporting marketing initiatives through the creation of listing presentations, ads, social media content, newsletters, and promotional materials. Proven ability to organize workflows by developing checklists, action plans, and managing business documents and calendars through Google Drive and Google Calendar.
Demonstrated excellence in customer service and technical support across phone, chat, and email channels. Experienced in handling inquiries related to billing, subscriptions, website navigation, and customer concerns for major brands such as T-Mobile, Amazon, HelloFresh, EveryPlate, and Comcast/Xfinity. Successfully processed orders, refunds, and account changes while upselling services like internet, cable, and home security. Known for effectively managing communications, responding to client needs, and maintaining a high level of professionalism in fast-paced environments.