Angelee
E-Commerce CX Support Specialist | Shopify VA | Gorgias | Reamaze
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.97/hour ($1,152.00/month)
Bachelors degree
Last Active
July 2nd, 2026 (8 days ago)
Member Since
February 6th, 2019
Profile Description
E-commerce CX Specialist with 3+ years managing high-volume support for Shopify brands. Maintained 4.8–5 CSAT and 5–12 min first response time handling 60–300+ daily tickets across Gorgias and Re:amaze. I don’t just answer tickets — I identify patterns, improve processes, and keep operations running without hand-holding. Available full-time.
Tools I Use / My Expertise:
- Shopify, Etsy, Shopee, WooCommerce, Wordpress, Tiktok Business Centre
- Gorgias, Re:amaze, Zendesk, Richpanel, Salesforce
- ChatGPT, Nanobanana, Gemini AI
- TrustPilot, Okendo Reviews, Yotpo, ShopApp
- Stripe/Klarna, Paypal disputes/chargebacks
- Google Workspace, Slack, Notion, Lark / LarkBoard, Microsoft Teams
- MabangERP, Dear Systems by Cin7 Core, Ecomflow
- Canva, Adobe Photoshop, Captcut, Picsart
- Meta Business Suite, TikTok, Upfluence
- WhatsApp Business, WeChat
I help reduce response times from 24hrs to 4hrs for Shopify brands. If you need someone who can jump in fast and keep things running smoothly, let us work together!
Top Skills
Customer Support » Chat Support
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 2 - 5 years
Customer Support » Customer Service » Gorgias
Experience: 2 - 5 years
Other Skills
Customer Support » Ecommerce
Experience: 2 - 5 years
Customer Support » Ecommerce » Shopify
Experience: 2 - 5 years
Design » Graphic Design » Canva
Experience: 2 - 5 years
E-Commerce » Order processing » Order Fulfillment
Experience: 2 - 5 years
Office and Administration » Data Entry
Experience: 2 - 5 years
Office and Administration » Google Workspace
Experience: 5 - 10 years
Project Management » Notion
Experience: 2 - 5 years
Marketing » Social Media Management » Meta Business Suite
Experience: 2 - 5 years
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Bacolor, Pampanga
- Tests Taken
- IQ
- Score: 130
- DISC
- Dominance: 53%
- Influence: 12%
- Steadiness: 21%
- Compliance: 14%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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