Salvador

Helpdesk

65 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.64/hour ($1,090.91/month)

Bachelors degree

Last Active

July 14th, 2026 (3 days ago)

Member Since

January 28th, 2019

Profile Description

• Provide technical assistance and helpdesk support for incoming issues related to computer systems, software, hardware and resolve problems to the end user’s satisfaction
• Monitor and respond quickly and effectively to requests received through the IT helpdesk.
• Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority.
• Manage PC setup and deployment for new employees using standard hardware, images and software.
• Assign users and computers to proper groups in Active Directory.
• Perform timely workstation hardware and software upgrades as required.
• Installing, modifying and configuring computer software, operating systems and applications.
• General knowledge of all items: Active Directory support, Microsoft Exchange server, Printer Support, Remote Desktop
• Support, VPN , MAC OS, Windows OS, internal and external user communication; tracking users issues through SNOW ticketing system.

Basic Information

Age
41
Gender
Male
Website
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Address
Silang, Cavite
Tests Taken
IQ
Score:  117
DISC
Dominance: 18
Influence: 7
Steadiness: 36
Compliance: 39
Government ID
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