Lariza

CSR / Sales / Admin Assistant

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Associates degree

Last Active

January 25th, 2024 (63 days ago)

Member Since

January 21st, 2019

Profile Description

Customer Service and Technical Support Specialist with more than 6 years of experience
specializing in frontline services such as calls, chats, and emails. Skillset includes
administrative support and problem analysis and solving competence with strong
Interpersonal communication skills. Knowledgeable in MSWord, MS Excel, MS PowerPoint, Outlook.

As part of my BPO journey, I've had a long experience of being a Customer support, such as resolving customer's concerns, answering emails and chats until such time that I became a Team support which is answering Customer Representative's questions, working on a daily tasks. I was able to handle several teams as well and been an acting Team Manager which I've handled a lot of newly hired agents in their nesting period, monitoring their attendance and scorecards, coaching and conducting teaUpgrade to see actual infoeting. I became an assistant Product Trainer as well, conducting up-skill training and other processes.

Attendance for me is really important because time moves fast and I don't to waste every single minute that I have nothing to do during the day. The thing that I like when it comes to work is, I am really eager to work harder because I have a goal and I am always motivated, I am eager to learn and explore more things to gain knowledge. When it comes to daily tasks, I always make that I will finish it within the said period of time. 

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support » English Speaking

Other Skills

Human Resources » Payroll

Real Estate » Appointment Setting

Customer Support » Technical Support

Office and Administration » Data Entry

Accounting

Customer Support » Phone Support

Customer Support » Social Media Moderation

Customer Support » Sales Support

Office and Administration » Transcription

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  135
DISC
Dominance: 29
Influence: 29
Steadiness: 24
Compliance: 17
English
C1(Advanced)
Uploaded ID
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