Wiella
VA/Senior Customer Service - Chat and Email
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.15/hour ($800.00/month)
Associates degree
Last Active
July 8th, 2026 (today)
Member Since
January 3rd, 2019
Profile Description
Senior Customer Service Professional with over 9 years of
experience supporting US, European, Canadian, and
Australian customers, with a strong focus on
chat support in ecommerce and subscription-based
environments. Currently working as a Senior Customer
Service Agent and Subject Matter Expert at Seth Media,
where I handle complex cases related to order and refund
inquiries, and agent support across multiple ecommerce
brands. Known for clear written communication, strong
ownership, and delivering calm, customer-focused
resolutions in fully remote settings.
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
Customer Support » Chat Support
Experience: 1 - 2 years
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
Other Skills
Customer Support
Experience: 5 - 10 years
Customer Support » Technical Support
Experience: 1 - 2 years
Office and Administration » Data Entry
Experience: 2 - 5 years
Customer Support » Sales Support
Experience: 1 - 2 years
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Office and Administration » Email Management
Experience: 2 - 5 years
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Taguig City, Metro Manila
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 23%
- Influence: 20%
- Steadiness: 36%
- Compliance: 22%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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