Need a reliable Shopify virtual assistant to manage your store, product listings, order processing, and customer support?
I help Shopify businesses organize product listings, manage collections, optimize product pages, process customer inquiries, and keep stores running smoothly. With 5+ years of customer support and technical support experience plus specialized Shopify VA training, I bring both technical knowledge and attention to detail.
Experienced in using AI tools such as ChatGPT, Claude, Google Gemini, and Canva AI to improve productivity, create product content, draft customer support responses, conduct research, and streamline eCommerce workflows.
Shopify Portfolio Project
PeakFlow Essentials (Personal Shopify Portfolio Project)
To demonstrate my Shopify skills, I designed and built a complete Shopify eCommerce store from scratch.
Responsibilities included:
Built a complete Shopify storefront.
Created and managed 9 product listings.
Organized products into 5 collections.
Configured navigation menus and storefront pages.
Wrote SEO-friendly product titles and descriptions.
Managed pricing, inventory, and product organization.
Created product images using Canva and AI tools.
Tested the customer shopping experience from homepage through checkout.
Portfolio Website:
Live Shopify Store:
Services I Can Help With
• Customer Support
• Shopify Store Operations
• Order Processing & Fulfillment
• Product Listings & Inventory Updates
• Refunds, Returns & Dispute Resolution
• Technical Support & Troubleshooting
• CRM & Ticket Management
• Data Entry & Administrative Tasks
AI Tools
• ChatGPT – Content writing, product descriptions, customer support responses, research, workflow assistance
• Claude – Content editing, document refinement, brainstorming
• Google Gemini – Research and content generation
• Canva AI – AI-assisted image editing, graphic design, and marketing assets
Certifications & Training
• Shopify Virtual Assistant Training
• Amazon Virtual Assistant Training
• General Virtual Assistant Training
• Freight & Truck Dispatching Training
Tools & Platforms
Shopify | Asana | Zendesk | Salesforce | Canva | Google Workspace | Microsoft Office | ChatGPT | Claude | Google Gemini
Portfolio & Shopify Projects:
I quickly adapt to new tools and workflows and enjoy helping eCommerce businesses improve customer experience and operational efficiency.
I am dependable, detail-oriented, and committed to helping Shopify and eCommerce businesses deliver outstanding customer experiences, maintain organized store operations, and support business growth.
Experience: 6 months - 1 year
Supported online store operations including product management, order fulfillment, inventory updates, and customer service.
Experience: 6 months - 1 year
Assisted with Shopify store operations, product listings, order processing, inventory updates, and customer support tasks.
Experience: 1 - 2 years
Managed administrative tasks, customer support, data entry, and e-commerce operations while working remotely.
Experience: Less than 6 months
Completed Amazon VA training covering product research, listings, inventory management, and marketplace operations.
Experience: 2 - 5 years
Delivered professional customer service through email, chat, and phone while resolving inquiries and maintaining customer satisfaction.
Experience: 2 - 5 years
Diagnosed and resolved technical issues related to web hosting, email setup, DNS configuration, and Apple device troubleshooting.
Experience: 2 - 5 years
Processed customer orders, tracked shipments, updated order records, and coordinated issue resolution.
Experience: 2 - 5 years
Handled customer inquiries via email, resolved concerns, provided product information, and ensured timely and professional responses.
Experience: 2 - 5 years
Provided customer support through live chat by answering inquiries, resolving issues, processing requests, and ensuring a positive customer experience.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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