Dindo

Shopify VA | Product Listing | Customer Support | Technical Support

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.52/hour ($872.74/month)

Bachelor's degree

Last Active

July 19th, 2026 (2 days ago)

Member Since

November 12th, 2018

Profile Description

Need a reliable Shopify virtual assistant to manage your store, product listings, order processing, and customer support?

I help Shopify businesses organize product listings, manage collections, optimize product pages, process customer inquiries, and keep stores running smoothly. With 5+ years of customer support and technical support experience plus specialized Shopify VA training, I bring both technical knowledge and attention to detail.

Experienced in using AI tools such as ChatGPT, Claude, Google Gemini, and Canva AI to improve productivity, create product content, draft customer support responses, conduct research, and streamline eCommerce workflows.

Shopify Portfolio Project

PeakFlow Essentials (Personal Shopify Portfolio Project)

To demonstrate my Shopify skills, I designed and built a complete Shopify eCommerce store from scratch.

Responsibilities included:

Built a complete Shopify storefront.
Created and managed 9 product listings.
Organized products into 5 collections.
Configured navigation menus and storefront pages.
Wrote SEO-friendly product titles and descriptions.
Managed pricing, inventory, and product organization.
Created product images using Canva and AI tools.
Tested the customer shopping experience from homepage through checkout.

Portfolio Website:
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Live Shopify Store:
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Services I Can Help With

• Customer Support (Email & Chat)
• Shopify Store Operations
• Order Processing & Fulfillment
• Product Listings & Inventory Updates
• Refunds, Returns & Dispute Resolution
• Technical Support & Troubleshooting
• CRM & Ticket Management
• Data Entry & Administrative Tasks

AI Tools
• ChatGPT – Content writing, product descriptions, customer support responses, research, workflow assistance
• Claude – Content editing, document refinement, brainstorming
• Google Gemini – Research and content generation
• Canva AI – AI-assisted image editing, graphic design, and marketing assets

Certifications & Training

• Shopify Virtual Assistant Training
• Amazon Virtual Assistant Training
• General Virtual Assistant Training
• Freight & Truck Dispatching Training

Tools & Platforms

Shopify | Asana | Zendesk | Salesforce | Canva | Google Workspace | Microsoft Office | ChatGPT | Claude | Google Gemini

Portfolio & Shopify Projects:
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I quickly adapt to new tools and workflows and enjoy helping eCommerce businesses improve customer experience and operational efficiency.

I am dependable, detail-oriented, and committed to helping Shopify and eCommerce businesses deliver outstanding customer experiences, maintain organized store operations, and support business growth.

Top Skills

Experience: 6 months - 1 year

Supported online store operations including product management, order fulfillment, inventory updates, and customer service.

Experience: 6 months - 1 year

Assisted with Shopify store operations, product listings, order processing, inventory updates, and customer support tasks.

Experience: 1 - 2 years

Managed administrative tasks, customer support, data entry, and e-commerce operations while working remotely.

Other Skills

Experience: Less than 6 months

Completed Amazon VA training covering product research, listings, inventory management, and marketplace operations.

Experience: 2 - 5 years

Delivered professional customer service through email, chat, and phone while resolving inquiries and maintaining customer satisfaction.

Experience: 2 - 5 years

Diagnosed and resolved technical issues related to web hosting, email setup, DNS configuration, and Apple device troubleshooting.

Experience: 2 - 5 years

Processed customer orders, tracked shipments, updated order records, and coordinated issue resolution.

Experience: 2 - 5 years

Handled customer inquiries via email, resolved concerns, provided product information, and ensured timely and professional responses.

Experience: 2 - 5 years

Provided customer support through live chat by answering inquiries, resolving issues, processing requests, and ensuring a positive customer experience.

Basic Information

Age
58
Gender
Male
Website
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Address
Manila, National Capital Region
Tests Taken
IQ
Score:  125
DISC
Dominance: 29%
Influence: 20%
Steadiness: 31%
Compliance: 22%
English
C1(Advanced)
Government ID
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