Moroni

E-commerce Virtual Assistant | Customer Service Specialist

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Overview

Looking for full-time work (8 hours/day)

at $4.70/hour ($909.09/month)

Brigham Young University-Pathway Connect

Last Active

July 9th, 2026 (today)

Member Since

September 27th, 2018

Profile Description

For the past 5 years, I've worked in customer support, e-commerce operations, and administrative support roles for remote teams.

A big part of my experience comes from supporting Shopify stores—processing orders, handling customer inquiries, managing returns and refunds, updating product listings, and coordinating with fulfillment teams to make sure orders are delivered accurately and on time. I've worked with tools like Shopify, Gorgias, ShipStation, and ShipHero as part of my daily workflow.

Outside of e-commerce, I've also handled administrative tasks, data management, documentation, and day-to-day operational support. I'm comfortable learning new systems, following established processes, and figuring things out when situations don't go exactly as planned.

The type of work I enjoy most is helping businesses stay organized behind the scenes. Whether it's responding to customers, tracking orders, updating records, or supporting operations, I like being the person that helps keep things running smoothly.

I'm looking for a long-term opportunity where I can contribute, continue learning, and become a reliable part of the team.