Customer Support Specialist | Quality Assurance | Executive Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.97/hour ($960.00/month)

High School Diploma

Last Active

July 7th, 2026 (2 days ago)

Member Since

September 25th, 2018

Profile Description

Detail-oriented professional with 4+ years of combined experience in customer support and Quality Assurance and Lead Generation. Skilled in customer experience management, problem resolution, merchant support, quality monitoring, data accuracy, and organization.

I've supported customers and merchants through email, chat, and phone while delivering accurate, professional, and efficient service. Experienced in identifying process gaps, evaluating performance standards, and helping maintain consistent service quality.

Known for being adaptable, and collaborative, with a strong commitment to continuous learning. I work well independently, use performance trackers effectively, and consistently strive to improve customer satisfaction and operational efficiency.

Core strengths include:
• Customer Support
• Quality Assurance and Quality Monitoring
• Organizational Skills
• Process Improvement
• Data Accuracy and Documentation
• Problem Solving
• Communication and Team Collaboration
• Email, Chat, and Voice Support

Seeking opportunities in Customer Support or E-commerce Virtual Assistance, where I can leverage my experience in customer service, problem-solving, and attention to detail to deliver exceptional customer experiences, streamline operations, and contribute to business growth.