TeleHealth Admin & Patient/Provider Support || Branded & Compounded Tirzepatide/Se

Overview

Looking for full-time work (10 hours/day)

at $10.02/hour ($2,400.00/month)

Bachelors degree

Last Active

June 19th, 2026 (4 days ago)

Member Since

September 20th, 2018

Profile Description

Thank you for checking my profile!

I have 9 years of experience in the BPO (call center) industry and transitioned to home-based work in 2018.

Before accepting any role, I consistently evaluate two key factors:
- Competitive hourly base pay, which ensures long-term commitment
- Performance-based incentives, which motivate me more to exceed expectations

Professional Summary:
Telehealth Admin with extensive experience supporting compounded Tirzepatide and compounded Semaglutide workflows, including medication coordination, patient support, provider communication, pharmacy coordination, and order management. Experienced in handling prior authorizations for branded GLP-1 medications, including Zepbound, Wegovy, Ozempic, and Mounjaro. Skilled in insurance operations, Tier 2 escalations, PHI management, complex case resolution, and supporting high-volume remote patient care environments with accuracy and compliance.

Previous experience includes:
Extensive insurance research, front-end website administration, residential real estate, digital marketing, website creation, and web hosting management. Proven background in B2B and B2C sales, account management, along with VoIP phone systems. Additional experience includes recruiting, training new hires, and managing my own team of escalation agents.

Core Competencies:
- Telehealth Admin / Channel Manager
- Tier 2 Telehealth Patient Support & Escalation Management
- Branded GLP-1 & Compounded GLP-1 Support
- Insurance Prior Authorizations, Payor Contracting & PBM Coordination
- Extensive Insurance Research & Coverage Analysis
- Provider, Pharmacy & Laboratory Coordination and Liaison
- Case, Ticket & End-to-End Case Management
- High-Volume Patient Support via Chat, Email & Phone
- Patient Communication | CRM & EHR Systems Management
- PHI Handling & HIPAA Compliance

Portfolio & Links
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YouTube (Test Channel):
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