Enrique

TeleHealth Customer Support / FrontEnd Admin / Video Editor

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Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Bachelors degree

Last Active

November 6th, 2024 (5 days ago)

Member Since

September 20th, 2018

Profile Description

THANK YOU FOR CHECKING MY PROFILE! 

I was in the BPO (call center) industry for about 9 years, then transitioned to home-based work in 2018

 I have 2 things I always consider before accepting a job offer
• The "Basic salary (per hour rate)" makes me work, 
• The "incentives" (if any) drive me to work harder"

Below are my specific skills/experiences

FIND SUNRISE
March 2023 - June 2024 - Tier 2 Support (home-based)
[Telehealth for Weight Loss Medication]

PINE MEDICAL
December 2023 - Payor Contracting Specialist (home-based)
[Payor Contracting and Credentialing]

CASE GLIDEOctober 
2022 - March 2023 - Research and lead generation (home-based)
[Litigation Management Software Solution]

VALVE SPACEMarch 
2022 - October 2022 - Front-end admin and lead generation (home-based)
[Database and report generator for brokers and operators of global coworking spaces]

ZERES HOME OFFER
February 2021 - February 2022 - Residential real estate acquisition (home-based)
[Real estate acquisition for North Carolina and New Jersey]

RAGING ROCKET
November 2019 – February 2021 - Digital marketing and sales (home-based)
[Creates Fully managed custom websites and everything needed to promote it]

HONEYSPLACEJanuary 
2019 – November 2019 - lead generation and sales (home-based)
[Adult toys distributor]

CREWBLOOM
June 2018 - December 2018 -  Appointment setting and lead generation (home-based)[Agency that provides clients to freelancers]

RINGCENTRAL
March 2017 – May 2018 - Account management with B2B sales (call center)
[AI-powered phone, message, video, contact center, and virtual events solution]

GO DADDY
September 2016 – February 2017 – Web hosting technical support and sales (call center)
[Internet domain registry, domain registrar, and web hosting company]

RINGCENTRAL
April 2014 – August 2016- Account management with B2B sales (call center)
[AI-powered phone, message, video, contact center, and virtual events solution]

VIRGIN MOBILE UK
April 2010 – April 2014 - Inbound/Outbound sales, Trainer, and Supervisor (call center)
[UK mobile phone service provider]

PNI-KMPG (Raven Media)
March 2009 - February 2010  -Customer Service Representative and Retentions
[Customer support for US grants and dietary products]

Summarized Skills/Experiences:
-Tier 2 support (Telehealth), Website Front-end admin, Lead generation, Insurance Research, Real estate acquisition, Digital Marketing, Adult toys sales, Supervising a small team of agents, Training a big crowd of new hires, Inbound/outbound sales and cold calling, Account management, Chat/Email support, 3Dmodeling, Video editing

Tools used:
- Zendesk, MDIntegrations, LabCorp, CoverUpgrade to see actual infods, PromptPA, AssistRX, Stripe, Retool, Empower, Truepill, Notion, Gsuite, iFax, ConcordFax, Slack, Hubstaff, TimeDoctor, HubSpot, AMBest, ZoomInfo, SeekingAlpha, D7 lead finder, BuzzBoard, Craigslist, MeisterTask, Figma, Airtable, Adobe XD, AWS(Amazon), Type Form, RingCentral desktop, RingCentral meetings, Zoom, Webex, Citrix, Office365, GoogleSheets, Excel, DocuSign, SalesForce, Zoho, Freshdesk, Dialpad, XenCall, Podio, Asana, Zillow, Redfin, Trulia, VSDC, ShotCut, Blender, TinkerCad, YouTubeStudio

Resume:
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Portfolio:
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My test YouTube channel:
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LinkedIn:
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Top Skills

Customer Support » Sales Support

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Other Skills

Marketing » Email Marketing

Marketing » Telemarketing

Human Resources » Payroll

Customer Support » Email Support

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Real Estate » Lead Generation

Design » Adobe » Photoshop

Customer Support » Technical Support

Customer Support » Phone Support

Marketing » Direct Mail Marketing

Marketing » LinkedIn Marketing

Basic Information

Age
35
Gender
Male
Website
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Address
MANILA, METRO MANILA
Tests Taken
IQ
Score:  135
DISC
Dominance: 43
Influence: 16
Steadiness: 13
Compliance: 29
English
C2(Advanced/Mastery)
Uploaded ID
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