THANK YOU FOR CHECKING MY PROFILE!
I was in the BPO (call center) industry for about 9 years, then transitioned to home-based work in 2018
I have 2 things I always consider before accepting a job offer
• The "Basic salary (per hour rate)" makes me work,
• The "incentives" (if any) drive me to work harder"
Below are my specific skills/experiences
FIND SUNRISE
March 2023 - June 2024 - Tier 2 Support (home-based)
[Telehealth for Weight Loss Medication]
PINE MEDICAL
December 2023 - Payor Contracting Specialist (home-based)
[Payor Contracting and Credentialing]
CASE GLIDEOctober
2022 - March 2023 - Research and lead generation (home-based)
[Litigation Management Software Solution]
VALVE SPACEMarch
2022 - October 2022 - Front-end admin and lead generation (home-based)
[Database and report generator for brokers and operators of global coworking spaces]
ZERES HOME OFFER
February 2021 - February 2022 - Residential real estate acquisition (home-based)
[Real estate acquisition for North Carolina and New Jersey]
RAGING ROCKET
November 2019 – February 2021 - Digital marketing and sales (home-based)
[Creates Fully managed custom websites and everything needed to promote it]
HONEYSPLACEJanuary
2019 – November 2019 - lead generation and sales (home-based)
[Adult toys distributor]
CREWBLOOM
June 2018 - December 2018 - Appointment setting and lead generation (home-based)[Agency that provides clients to freelancers]
RINGCENTRAL
March 2017 – May 2018 - Account management with B2B sales (call center)
[AI-powered phone, message, video, contact center, and virtual events solution]
GO DADDY
September 2016 – February 2017 – Web hosting technical support and sales (call center)
[Internet domain registry, domain registrar, and web hosting company]
RINGCENTRAL
April 2014 – August 2016- Account management with B2B sales (call center)
[AI-powered phone, message, video, contact center, and virtual events solution]
VIRGIN MOBILE UK
April 2010 – April 2014 - Inbound/Outbound sales, Trainer, and Supervisor (call center)
[UK mobile phone service provider]
PNI-KMPG (Raven Media)
March 2009 - February 2010 -Customer Service Representative and Retentions
[Customer support for US grants and dietary products]
Summarized Skills/Experiences:
-Tier 2 support (Telehealth), Website Front-end admin, Lead generation, Insurance Research, Real estate acquisition, Digital Marketing, Adult toys sales, Supervising a small team of agents, Training a big crowd of new hires, Inbound/outbound sales and cold calling, Account management, Chat/Email support, 3Dmodeling, Video editing
Tools used:
- Zendesk, MDIntegrations, LabCorp, Cover
Resume:
Portfolio:
My test YouTube channel:
LinkedIn:
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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