Hi! I'm Jessi, an eCommerce Operations pro with over 12 years of experience managing and scaling DTC brands across beauty, health & wellness, fitness, apparel, and general consumer goods. I've led cross-functional teams and supported end-to-end operations for multi-million-dollar brands including Coco & Eve, Sundae Muse, Kewlioo, and Brevite.
What I Do Best:
-Shopify & Shopify Plus store setup, optimization, and backend operations
-Amazon Seller Central management (listings, ads, FBA workflows, compliance)
-Order fulfillment, inventory planning, and 3PL coordination
-Customer service systems (Gorgias, Zendesk) & team training
-KPI tracking, reporting, and process documentation (SOPs, audits, and workflows)
-Cross-functional coordination with designers, developers, and marketers
-Pricing analysis, merchandising, and launch strategy
Tools I Use Regularly:
Shopify, Amazon Seller Central, Klaviyo, Gorgias, ShipStation, ClickUp, Asana, Trello, Google Workspace, Slack, Excel (advanced), Pricefy, Notion
Why Clients Hire Me:
Because I don't just "manage tasks". I take ownership, build systems, and find smarter ways to scale. I know how to keep things moving in fast-paced environments and am just as comfortable answering support tickets as I am optimizing a backend workflow or launching a new sales channel.
If you're looking for someone hands-on, reliable, and proactive, I'd love to chat.
Let's build something great together.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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