Current Employment Status:
Hired Part Time on Apr 12, 2022

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Customer Service Expert (Zendesk, Gorgias, Reamaze, Shopify)

99 ID PROOF
Verified
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EXPECTED SALARY
Php 30,000.00 - 35,000.00/month
( $540 USD )
EDUCATIONAL ATTAINMENT
College Graduate, Bachelor's Degree (4yrs)
AVAILABILITY
40 hrs/wk
( $3.12 - $3.64 USD/hr )
EXPERIENCE OVERVIEW
10+ years experience in Customer Service (Email & Chat)
BASIC INFORMATION
Age:
29
Gender:
Female
Location:
Marikina
Tests Taken:
IQ
Score:  118

DISC
Dominance:23
Influence:16
Steadiness:27
Compliance:35

English
 C1(Advanced)
Last Active:
November 24th, 2022 (2 days ago)
Member Since:
September 6th, 2011
SKILL SUMMARY

I'm very equipped in the Customer Service field. Backed up with over 10 years of experience from BPO industry and doing online jobs.  

Below are some of the tools I'm proficient:Email platform: Zendesk, Gorgias, Reamaze
eCommerce platform: Shopify, Magento, Amazon Seller
Live Chat platform: Zopim/Livechat, Reamaze, Intercom, Velaro
Order fulfillment: Shipstation, Shipwire, Shipfusion
Other tools: Slack, Asana, Gdrive, Google docs

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Research
  • Speaking
  • Writing
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Research

English
EXPERIENCE

My 10+ years in Customer Service honed my communications skills both in verbal and written English.

SKILL RATING
  • Speaking
  • Translation
  • Writing

Customer Service & Admin Support
EXPERIENCE

This is what I am best at. Skilled for over 10 years in the Customer Service field.

SKILL RATING
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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