Over the last 10 years, I've been exposed to BPO industry doing inavubvj

93 ID PROOF
EXPECTED SALARY
Php 30,000.00 - 35,000.00/month ( $582 - $679 USD )
40 hrs/wk ( $3.64 - $4.24 USD/hr )
EDUCATION
College Graduate, Bachelor's Degree (4yrs)
EXPERIENCE
10+ years experience in Customer Service (Email & Chat)
CURRENT EMPLOYMENT STATUS
Hired Full Time on Jan 26, 2019.
BASIC INFORMATION
Age:
29
Gender:
Female
Tests Taken:
IQ
Score:  118

DISC
Compliance:35
Dominance:23
Influence:16
Steadiness:27

English
 C1(Advanced)
Last Active:
2019-05-29
Member Since:
2011-09-06
SKILL SUMMARY

I'm very equipped in the Customer Service field. Backed up with over 10 years of experience from BPO industry and doing online jobs.  
Below are some of the tools I'm proficient:
- Email Support: Zendesk- Help Desk, Ticket Support- Order Management: Shopify, Magento, Amazon Seller- Live Chat Support using Zopim/Livechat- Shipping and Tracking - Shipstation, Shipwire- Back Office Support - Customer Service Management- Slack, Asana and other project management apps
- Google Docs

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Research
  • Speaking
  • Writing
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Research

English
EXPERIENCE

My 10+ years in Customer Service honed my communications skills both in verbal and written English.

SKILL RATING
  • Speaking
  • Translation
  • Writing

Customer Service & Admin Support
EXPERIENCE

This is what I am best at. Skilled for over 10 years in the Customer Service field.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support