E-commerce Virtual Assistant | Shopify & Gorgias Specialist | Customer Support |

Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

Bachelors degree

Last Active

July 6th, 2026 (5 days ago)

Member Since

June 17th, 2018

Profile Description

E-commerce Virtual Assistant | Shopify & Gorgias Specialist | Customer Support | Social Media Support

E-commerce Virtual Assistant with 7+ years of experience supporting online and service-based businesses through customer support, order management, social media engagement, and administrative operations.

I help businesses stay organized, improve customer satisfaction, and keep daily operations running smoothly. My experience includes managing customer inquiries, processing orders, tracking inventory, maintaining records, and supporting marketing initiatives.

Specializations:
• Customer Support (Email and Chat)
• Shopify and Etsy Order Management
• Gorgias Helpdesk Support
• Social Media Engagement
• Administrative Support
• Email Marketing Assistance

Tools:
Shopify, Etsy, Gorgias, Meta Business Suite, Google Workspace, Canva, CapCut, YouTube Studio, Hootsuite, Mailchimp, Zoho Mail

Key Skills:
• Order processing and fulfillment coordination
• Customer inquiry resolution
• Data entry and record management
• Google Sheets and reporting
• Community engagement and content support
• Process improvement and quality assurance

Certifications:
Gorgias Certified Agent
Gorgias Academy
Issued Jun 2026 · Expires Jun 2027
Credential ID ----------

Google Ads for Beginners
Coursera Project Network
Issued Jul 2024
Credential ID 4DCTV7LAXBGZ

Education:
Bachelor of Science in Electronics and Communication Engineering
De La Salle University – Dasmariñas

I am detail-oriented, dependable, and committed to providing long-term support that helps businesses operate efficiently and deliver excellent customer experiences.