Customer Support and Product Operations | Resume Writer

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Overview

Looking for gig work

at $16.51/hour

Bachelors degree

Last Active

June 3rd, 2026 (4 days ago)

Member Since

February 13th, 2018

Profile Description

I support teams in improving customer experience, managing product operations, and keeping support workflows organized and efficient, while also helping professionals present themselves better through resumes, cover letters, and LinkedIn profiles.

My work includes handling user communication, investigating issues, and guiding tickets from initial report through to resolution. I make sure feedback is clear, actionable, and passed on to the right people when needed. I also create and refine response templates that help keep replies fast, clear, and natural in tone.

In product operations, I work with Kanban boards to track bugs, organize feature requests from users and support channels, and maintain structured reporting through regular summaries. This helps teams stay aware of recurring issues and prioritize improvements based on real user feedback.

Alongside this, I provide resume writing, cover letter writing, and LinkedIn profile optimization. I focus on helping people present their experience in a clear and strong way so they can stand out more effectively when applying for roles or growing their professional presence.

Top Skills

Customer Support » Email Support

Experience: Less than 6 months

Customer Support » Customer Service

Experience: Less than 6 months

Other Skills

Marketing » Content Creation » Technical Writing

Customer Support » Sales Support

Office and Administration » Transcription

Customer Support » Phone Support » English Speaking

Marketing » Copywriting

Marketing » Content Creation » Blogging

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » eBook Writing

Marketing » Content Creation » Microblog Content Writing

Marketing » Content Creation » Ghost Writing

Office and Administration » Microsoft Excel

Basic Information

Age: 35

Gender: Male

Website: Sign Up with Pro Account to View

Address: Manila

Tests Taken: IQ
Score: 115: DISC
Dominance: 32
Influence: 24
Steadiness: 10
Compliance: 34: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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