Reliable and detail-oriented Virtual Assistant with 7+ years of combined experience in eCommerce customer service, remote administration, and team leadership. Proven track record managing customer inquiries across Shopee, Lazada, and TikTok Shop — maintaining high response rates and strong buyer satisfaction. Experienced in coordinating cross-functional teams, producing performance reports, and training staff. Holds certifications in General VA, Social Media Marketing VA, and Real Estate VA. Communicates professionally via
eCommerce Platforms:
Shopee
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Lazada
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TikTok Shop
Communication:
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Chat support
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Social media messaging
Productivity:
Google Workspace (Docs, Sheets, Drive, Gmail)
·
Microsoft Office (Word, Excel, PowerPoint, Outlook)
Design & Content:
Canva
·
Basic graphic design
·
Content creation
Automation & AI:
ChatGPT
·
AI tools for task automation
Admin:
Data entry
·
Documentation
·
Reporting
·
Record-keeping
Soft Skills:
Attention to detail
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Reliability
·
Time management
·
Remote team collaboration
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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