An experienced eCommerce VA who specializes in Listing maintenance and creation, customer service support, order processing, product sourcing, data entry and graphic designing. A self-starter type of individual open to any feedback using it as a tool to improve ones performance. Very efficient in using different tools for eCommerce platform such us Microsoft, NETO, Kayako, Magento, Crazylister, Zendesk, eDesk, Junglescout, eBay, Keepa, PriceBlink, Freshdesk, Adobe Photoshop, Shopify, Amazon Seller Central, eBay Seller Hub, Etsy Platform and Walmart Seller Center.
I haven't experienced teaching yet but I have been with BPO companies where I learn to speak the language.
Has become a Subject Matter Expert and later on became an Acting Team Lead for eCommerce team. As a leader, I always ensure that all our listings are in its optimum level where target customers/consumers are enticed to purchase our product.
I am also very well versed using spreadsheet or excel. I have created a dashboard using this application.
Attentive to details and resourceful. Can work independently and under pressure with minimal supervision.
I have 2yrs experience in photo editing including resizing images, rearranging, switching background, image enhancements, and adding banners
I have 5 years experienced in Customer Service. I've worked on BPO companies where I worked as a customer/tech support. Also doing tickets or emails
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