Jane

Dedicated VA: From Admin Tasks to Customer Support

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Overview

Looking for part-time work (6 hours/day)

at $8.95/hour ($1,181.35/month)

Bachelors degree

Last Active

April 5th, 2024 (20 days ago)

Member Since

October 24th, 2017

Profile Description

Lighten Your Load with this dedicated Virtual Assistant: Email & Call Support Extraordinaire, Masterful Order Processing & Coordination, Diverse Administrative Tasks.  I've got you covered. Let me help you. ;)

Customer Care Champion
Customer Service and Support
Hey there! When it comes to taking care of your customers, you can count on me. I'm like the friendly voice on the other end of the line, always ready to help. Whether it's handling customer inquiries, sorting out issues, or making sure orders and refunds are processed smoothly, I've got you covered. I'm a pro with tools like Team Work Desk, Gmail, Talk Desk, and more, making sure your customers are thrilled with the service they receive.

Efficiency Maestro
Order Processing and Dropshipping
Efficiency is my middle name! I'm your go-to expert for streamlining operations, especially when it comes to order processing and dropshipping. Coordinating with suppliers and ensuring your products reach your customers without a hitch is what I do best. Plus, I make great use of modern tools like Shopify, NRI, Service Point, and ShipBob to ensure everything runs smoothly and your customers are delighted.

Organizational Guru
Administrative Tasks
Need someone to tackle the behind-the-scenes stuff? Look no further! From preparing office documents to managing schedules, recording meeting minutes, and handling data entry, I'm your organizational guru. I'm not just tech-savvy with Google Sheets, other Google Applications, Microsoft Office, Canva, and Zoom; I'm also here to ensure your operations run like a well-oiled machine.

E-commerce Expert
E-commerce Support
Running an online store? I've got your back! I'm a certified e-commerce expert, specializing in Shopify. I can help you with tasks like editing orders, coordinating with suppliers, and making sure your customers have a seamless shopping experience. Your e-commerce engine will be purring like a kitten in no time.

Presentation Pro
Presentation Projects
Got an important presentation coming up? Don't sweat it! I'm your presentation pro. Whether it's creating eye-catching slideshows or beautifully formatted documents, I'll make your content stand out and leave a lasting impression.

Inbox OrganizerEmail Management
No more drowning in emails! I'm here to rescue your inbox from chaos. I'll keep things organized, prioritize what's important, and make sure you never miss an important message.

CRM Wizard
Customer Relationship Management (CRM)
Managing customer relationships is crucial, and I'm the wizard who can help. I'll update customer accounts, keep databases in tip-top shape, and assist with closing deals. With my knowledge of various CRM tools, your customer relationships will thrive.

Team Collaboration 
MaestroTeam Collaboration and Communication
Teamwork makes the dream work, and I'm here to ensure it runs smoothly. Whether it's through Slack, Teamwork, Google Workspace, or other collaboration tools, I'll keep your team connected, coordinated, and productive.

Customer Happiness Specialist
Customer Success and Engagement
Happy customers are the lifeblood of any business. I specialize in building trust, creating rapport, and ensuring your clients keep coming back for Upgrade to see actual infoing platforms like WhatsApp, Skype, and emails, I'll make sure your customers are delighted.

I'm your dedicated pro for customer service, handling calls, emails, and Shopify support. Need assistance? I've got you covered, and it'll be a pro-level blast!

Just send me a message, you won't regret it!

PS: You're in for a treat with this decision! Anticipating some great collaboration ahead!

Top Skills

Customer Support

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Other Skills

Human Resources » Payroll

Customer Support » Email Support

Customer Support » Phone Support

Office and Administration » Transcription

Marketing » Content Creation » Creative Writing

Human Resources

Customer Support » Social Media Moderation

Customer Support » Forum/Community Moderation

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
35
Gender
Female
Website
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Address
Digos City, Davao del Sur
Tests Taken
IQ
Score:  125
DISC
Dominance: 35
Influence: 15
Steadiness: 29
Compliance: 22
English
C2(Advanced/Mastery)
Uploaded ID
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