Jhian

Medical VA/CSR

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

June 22nd, 2026 (3 days ago)

Member Since

September 20th, 2017

Profile Description

Customer service and healthcare support professional with 10+ years of experience in healthcare, e-commerce, technical support, and patient care coordination. Skilled in handling high-volume customer interactions across phone, email, chat, and SMS while maintaining empathy, professionalism, and efficiency. Experienced with Shopify, Zendesk, Gorgias, EMR systems, insurance verification, scheduling, and team leadership. Passionate about creating positive customer experiences and helping businesses grow through reliable, people-focused support.

Top Skills

Experience: 5 - 10 years

Experience: 2 - 5 years

Experience: 2 - 5 years

I have over 4 years of experience in administrative and patient care roles within online healthcare platforms, focusing on women's and mental health. This experience includes managing patient appointments and information, processing prescriptions, resolving insurance issues, and providing excellent patient support. I'm adept at multitasking, prioritizing, and maintaining patient confidentiality.

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
34
Gender
Female
Website
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Address
CITY OF DAVAO, DAVAO DEL SUR
Tests Taken
English
C2(Advanced/Mastery)
Government ID
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