Geronimo
Operations & Customer Support Specialist | Salesforce • Zendesk • Excel Repo
Overview
Looking for full-time work (8 hours/day)
at $5.83/hour ($1,120.00/month)
Associates degree
Last Active
June 29th, 2026 (today)
Member Since
August 17th, 2017
Profile Description
I've spent the last 5+ years as a remote Virtual Assistant supporting business operations at Robbins Research International (Tony Robbins' company). Before that, I worked 7 years in BPO as a Customer Service and Technical Support Representative — eventually getting promoted to Team Leader at Concentrix.
What I do best:
• Build recurring weekly reports and dashboards in Excel
• Manage contracts, data entry, and reporting in Salesforce
• Handle customer support tickets in Zendesk
• Monitor shared inboxes (Outlook) and calendar management
• Audit timesheets and documentation with high attention to detail
• Work independently with minimal supervision
Tools I use daily: Microsoft Office 365, Google Workspace, Salesforce, Zendesk, Shopify, Slack, Zoom.
I'm looking for a long-term, full-time remote role where I can bring my experience in operations, customer support, and administrative systems. I'm organized, reliable, and ready to start.
Top Skills
Marketing » CRM » Salesforce
Experience: 5 - 10 years
Professional Services » Management Services » Customer Support Management
Experience: 1 - 2 years
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Other Skills
Professional Services » Management Services » Bpo Operations Management
Experience: 1 - 2 years
Customer Support » Technical Support
Experience: 1 - 2 years
Customer Support » Ecommerce » Shopify
Experience: 1 - 2 years
Office and Administration » Admin Data Processing
Experience: 1 - 2 years
Office and Administration » Calendar Management
Experience: Less than 6 months
Office and Administration » Email Management
Experience: Less than 6 months
Office and Administration » Team Leadership
Experience: 1 - 2 years
Basic Information
- Age
- 34
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Cagayan de Oro City, Misamis Oriental
- Tests Taken
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
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