Rose
Customer Service Representative | Chat & Email Support
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $2.82/hour ($544.00/month)
High school diploma
Last Active
July 3rd, 2026 (7 days ago)
Member Since
July 1st, 2026
Profile Description
I am an entry-level Virtual Assistant who doesn't need hand-holding when it comes to communication. Trained in Zendesk and Freshdesk, I handle customer frustration with high empathy and zero panic. If you need a reliable agent who types at 45+ WPM, understands the urgency of a live chat ticket, and actually shows up on time for the graveyard shift—I am your person.
WHAT I CAN DO FOR YOU:
Ticketing Systems: Zendesk, Freshdesk ?Customer Care: Resolving complaints, handling refund requests, and order tracking Tone Management: Writing polite, grammatically perfect, and professional English responses Technical Setup: Laptop (Intel i5, 8GB RAM), Stable 50 Mbps Fiber Connection with mobile data backup
Top Skills
Customer Support » Email Support
Experience: Less than 6 months
Trained in writing polite, clear, and professional English email responses. Capable of managing an inbox, handling order tracking inquiries, and organizing customer tickets efficiently.
Customer Support » Chat Support
Experience: Less than 6 months
Fast and accurate typing speed (45+ WPM) suited for live chat support. Capable of multi-tasking across different customer chats while maintaining a friendly and helpful tone.
Customer Support » Ecommerce
Experience: Less than 6 months
Familiar with online store customer service workflows, including handling order modifications, product inquiries, refund requests, and delivery status updates.
Other Skills
Basic Information
- Age
- 19
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Bacolod, Negros Occidental
- Tests Taken
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.