Rachel

Virtual Assistant | Customer Service | Administrative Support

Verified

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Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

High school diploma

Last Active

July 8th, 2026 (6 days ago)

Member Since

June 29th, 2026

Profile Description

Dedicated and detail-oriented Virtual Assistant with a strong background in customer service, technical support, and administrative support. Experienced in managing customer communications through phone, email, and chat while handling administrative tasks with accuracy, professionalism, and efficiency. Proficient in Microsoft Office, Google Workspace, CRM systems, data entry, and calendar management, with a proven ability to adapt quickly to new tools and processes. Committed to delivering exceptional service, maintaining organized workflows, and building long-term value for remote teams through reliability, strong communication, and a proactive approach.

Top Skills

Customer Support » Technical Support

Experience: 1 - 2 years

Provides technical assistance by diagnosing, troubleshooting, and resolving hardware, software, and connectivity issues.

Customer Support » Sales Support » Lead Generation

Experience: 6 months - 1 year

Identifies and qualifies potential customers to create new business opportunities and support sales growth.

Customer Support » Customer Service

Experience: 5 - 10 years

Provides professional, friendly, and efficient assistance to customers while ensuring a positive experience.

Other Skills

Professional Services » Management Services » Customer Support Management

Experience: 6 months - 1 year

Manages customer inquiries and resolves issues efficiently while ensuring high levels of customer satisfaction.

Customer Support » Ecommerce » Amazon

Experience: 2 - 5 years

Assisted Amazon customers with inquiries related to orders, deliveries, returns, refunds, payments, and account concerns through phone, email, or chat.

Customer Support » Email Support

Experience: 2 - 5 years

Responds to customer inquiries and resolves issues professionally through email while ensuring timely and accurate communication.

Office and Administration » Data Entry

Experience: 1 - 2 years

Maintained accurate records by entering, updating, and verifying data in databases and spreadsheets with excellent attention to detail.

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Angeles City, Pampanga

Tests Taken: IQ
Score: 103: DISC
Dominance: 19%
Influence: 20%
Steadiness: 31%
Compliance: 30%