Giandrei

High-Tier Technical Support & Customer Success Specialist

45 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $5.79/hour ($560.00/month)

Not Specified

Last Active

July 17th, 2026 (7 days ago)

Member Since

June 18th, 2026

Profile Description

I am a results-driven Appointment Setter and Lead Generation Specialist with 7 years of deep industry experience handling high-stakes, complex client interactions. Because I cut my teeth on intense telecommunications accounts and high-tier escalation handling, I possess an exceptionally high emotional intelligence, thick skin, and a mastery over objection handling. I don't just read scripts, I build immediate rapport, navigate gatekeepers, and convert cold or hesitant prospects into firm calendar bookings.

I approach appointment setting as a high-impact revenue driver for your business. My background across Tech/SaaS and Healthcare allows me to speak with authority to high-value prospects, executives, and medical professionals alike without ever sounding robotic. Furthermore, I am highly fluent in modern sales stacks and CRMs, allowing me to manage your pipeline seamlessly from day one.

Technical & Platform Proficiency:
-Sales CRMs & Dialers: Salesforce (Sales & Service Cloud), HubSpot Sales, Pipedrive, Close.
-Calendar & Scheduling Ecosystems: Calendly, Google Calendar, Outlook.
-Support & Ticket Management: Zendesk, Freshdesk.

What I Bring to Your Team:
-Advanced Objection Handling: Adept at active listening, reversing objections in real time, and shifting conversations toward a positive outcome.
-Flawless Pipeline Logistics: Experienced in accurately logging call disposition data, tracking lead stages, and maintaining an error-free, organized sales calendar.
-Zero-Downtime Integration: Deep operational familiarity with modern digital tools means I require zero training on basic software workflows, I am ready to dial and book on day one.

Top Skills

Experience: 5 - 10 years

Navigated enterprise-grade lead tracking and account data structures.

Experience: 5 - 10 years

Managed high-velocity tech support workflows, leveraging macros, custom triggers, and multi-channel ticket distribution (email, live chat, voice).

Experience: 2 - 5 years

Other Skills

Experience: 2 - 5 years

Maintained high-velocity outbound tracking explicitly built for lead generation and appointment setting.

Experience: 5 - 10 years

Handled modern SaaS customer success workflows and ticketing timelines.

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 5 - 10 years

Utilized the sales pipeline and contact management tools for outbound outreach and tracking client touchpoints.

Experience: 1 - 2 years

Operated these specialized property management CRMs to handle premium hospitality logistics.

Basic Information

Age
26
Gender
Male
Website
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Address
Tests Taken
IQ
Score:  124
DISC
Dominance: 36
Influence: 27
Steadiness: 16
Compliance: 21
English
B2(Upper Intermediate)
Government ID
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