Jacel
Medical Billing CSR | 3 Years plus BPO Experience
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.14/hour ($800.00/month)
Associates degree
Last Active
July 11th, 2026 (5 days ago)
Member Since
June 8th, 2026
Profile Description
Ex-BPO 3 years plus experience.
6 months at Concentrix handling claims, insurance verification, EOB posting, patient support.
2.8 years at Sutherland for inbound and outbound customer support and troubleshooting.
HIPAA compliant. Familiar with EMR and EHR systems. Disciplined with 8 hour shifts, KPIs, and accuracy from BPO background.
Have my own WFH setup: stable fiber internet, UPS backup, quiet room, headset. Available for full time night shift PH time.
Looking for long term client. Rate: 250 per hour 44000 per month full time.
Top Skills
Customer Support » Email Support
Experience: 6 months - 1 year
Handled customer inquiries via email, professional response
Customer Support » Phone Support
Experience: 2 - 5 years
2.8 years handling US security alarm calls at Sutherland
Office and Administration » Data Entry
Experience: 6 months - 1 year
Fast and accurate, 50 WPM typing speed
Other Skills
Customer Support » Insurance » Medical Insurance
Experience: 6 months - 1 year
6 months verifying insurance eligibility at Concentrix
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Basic formulas, data sorting, VLOOKUP
Customer Support » Insurance » Insurance Verification
Experience: Less than 6 months
Verified patient insurance, benefits, eligibility
Professional Services » Medical Services » HIPAA Compliance
Experience: Less than 6 months
Trained and compliant with HIPAA regulations
Customer Support » Phone Support » English Speaking
Experience: 2 - 5 years
neutral accent, US client experience
Office and Administration » Administrative Support
Experience: 6 months - 1 year
Scheduling, filing, organizing data
Office and Administration » Creative Problem Solving
Experience: Less than 6 months
Resolved complex customer issues under pressure
Office and Administration » Google Workspace
Experience: Less than 6 months
Gmail, Google Sheets, Google Docs
Marketing » Telemarketing » Outbound Calls
Experience: 2 - 5 years
Inbound/outbound calls, US timezone
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- English
- B1(Intermediate)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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