General Virtual Assistant | Client Relations Management

I have 1 year and 3 months of experience as an Email Support Representative for a gaming company in a BPO setting, assisting customers with account concerns, technical issues, and game related inquiries through email. I developed strong communication, problem solving, and customer service skills while maintaining quality and timely responses.

With 1 year and 1 month of experience as a Chat Support Representative for a fashion company in a BPO environment, this role strengthened my communication and multitasking skills as I assist customers with their queries and orders.

I have 1 year and 5 months of experience as a Content Moderator in a BPO company, responsible for reviewing user generated content and ensuring compliance with company policies and community guidelines. I handled sensitive content with accuracy and professionalism while meeting quality and productivity targets. This role strengthened my attention to detail, communication, problem solving, and ability to work in a fast - paced environment.