Maychelle

Technical Customer Support Associate

45 ID PROOF
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Overview

Looking for any work (4 hours/day)

at $4.13/hour ($400.00/month)

Associates degree

Last Active

July 4th, 2026 (19 days ago)

Member Since

May 6th, 2026

Profile Description

Reliable customer support specialist with 3+ years of experience handling chat and email support for US customers. Experienced in e-commerce and telecom accounts, resolving customer concerns, tracking orders, and managing high-volume inquiries. Strong communication skills, fast learner, detail-oriented, and dependable in remote work environments.

Top Skills

Customer Support » Chat Support

Experience: Less than 6 months

Answered queries and concerns through chat for Amazon Prime Day season in 2019. Usually it is more about their Prime Membership, asking about the item they are about to proceed in checking out, asking about retrocharges, and I also processed refund and replacement of an item

Customer Support » Technical Support

Experience: 2 - 5 years

Technical Support Associate for a US telco account for almost 3 years. Helped and walked customers through the phone to troubleshoot their Phone, TV, Mobile and Internet Service

Customer Support » Customer Service

Experience: 1 - 2 years

My experience with US Telco account has taught me how to handle billing questions, how to process a payment, how to upgrade/downgrade or make changes on the account.

Other Skills

Marketing » CRM

Experience: 2 - 5 years

I have learned every company proprietary CRM throughout my BPO career during training and I am confident I can do it with every type of CRM that will be introduced to me

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Phone Support

Experience: 2 - 5 years

I took both inbound and outbound calls for US Telco and E-commerce companies

Customer Support » Customer Service

Experience: 2 - 5 years

I can listen actively to customers to properly communicate with them and resolve issues accordingly to assure customer satisfaction

Office and Administration » Data Entry

Experience: 1 - 2 years

Office and Administration » AI Tools

Experience: Less than 6 months

Basic Information

Age
29
Gender
Female
Website
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Address
Tests Taken
DISC
Dominance: 31
Influence: 18
Steadiness: 30
Compliance: 21
English
B2(Upper Intermediate)
Government ID
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