Customer Experience Specialist | Certified Coach

Overview

Looking for part-time work (4 hours/day)

at $5.11/hour ($492.80/month)

Bachelors degree

Last Active

July 8th, 2026 (2 days ago)

Member Since

April 29th, 2026

Profile Description

I am a Customer Experience Specialist with over four years of experience delivering high-quality support through inbound/outbound calls and chat. I consistently perform above productivity targets and take pride in providing efficient, solution-focused service.

My background includes operations support and team leadership, along with certification as a Customer Representative Coach—allowing me to contribute not only as an individual performer but also in improving team performance.

I am highly reliable, detail-oriented, and experienced in remote work environments using Slack. I focus on delivering value, improving processes, and ensuring every customer interaction reflects positively on your business.


Core Customer Support Skills:
Inbound & Outbound Customer Support
Live Chat Support<8efe80624d780eba0c6493ec45140364>;Email Support
Customer Issue Resolution & Escalation Handling

Performance & Results:
Time Management & Multitasking
Quality Assurance Awareness

Communication & Tools:
Professional Verbal & Written Communication
Slack Communication & Coordination
MS Office
Canva
Amazon Connect
Genesys

Leadership & Coaching:
Coaching & Mentoring Customer Representatives
Training Assistance for New Hires

Let’s connect and discuss how I can support your team with reliable, high-quality customer service and consistent results :)