Stephany
Customer Success & Technical Support Specialist
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.31/hour ($640.00/month)
Bachelors degree
Last Active
July 7th, 2026 (7 days ago)
Member Since
April 21st, 2026
Profile Description
I am a Multichannel Customer Experience Specialist with extensive experience in high-stakes, technical environments such as tax, driver and customer support. I specialize in managing the full spectrum of customer communication—handling inbound and outbound calls, live chats, and
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 6 months - 1 year
Customer Support
Experience: 6 months - 1 year
Customer Support » Chat Support
Experience: 6 months - 1 year
I have experience in customer chat support where I effectively managed up to three customer chats simultaneously.
Customer Support » Phone Support
Experience: 6 months - 1 year
I have extensive experience in high-volume support environments, specifically within Customer Support and Driver Care Support roles. In these positions, I successfully managed an average of 50 cases per shift, maintaining a high standard of efficiency and problem-solving under pressure. My daily responsibilities involved navigating complex driver-side logistics and resolving diverse customer inquiries, ensuring that every interaction was handled with accuracy and a focus on positive resolution.
Other Skills
Basic Information
- Age
- 21
- Gender
- Female
- Website
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- Address
- Tests Taken
- None
- Government ID
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