Customer Support Specialist | 8+ Years BPO | Voice, Chat & Email | CRM | Team Le

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (6 days ago)

Member Since

April 13th, 2026

Profile Description

Certificate of Employment: ----------

Hi! I’m a reliable and detail-oriented Virtual Assistant with over 7 years of experience in customer service, team leadership, and administrative support.

I started my career as a Customer Service Representative for a major U.S. telecommunications company and was later promoted to Supervisor. In that role, I managed escalated customer concerns, coached and supported agents, monitored performance, and helped maintain high service quality standards.

Over the years, I’ve developed strong skills in email and chat support, inbound and outbound calls, appointment scheduling, calendar management, data entry, reporting, and day-to-day administrative operations. I’m highly organized, adaptable, and able to manage multiple priorities efficiently in fast-paced environments.

I’m known for being dependable, proactive, and able to work independently with minimal supervision while consistently delivering high-quality results. I enjoy solving problems, staying organized, and providing excellent support to both clients and teams.

I’m looking for a long-term opportunity where I can bring my experience, continue growing professionally, and make a meaningful contribution to your team's success.