Clefejane

E-Commerce Customer Support Specialist | Dropshipping | PayPal Disputes & Order

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Overview

Looking for full-time work (8 hours/day)

at $4.88/hour ($944.00/month)

Bachelors degree

Last Active

June 30th, 2026 (9 days ago)

Member Since

April 9th, 2026

Profile Description

I am a dedicated E-Commerce and Dropshipping Customer Support Specialist with experience handling customer inquiries, order tracking, delivery issues, refunds, and dispute resolution. I have worked with customers through email and chat support, providing clear and professional assistance to resolve concerns quickly and effectively. I am knowledgeable in managing PayPal disputes, chargebacks, and order-related issues while maintaining a positive customer experience. I am detail-oriented, reliable, and capable of handling multiple support tickets while ensuring customers feel heard and supported. My goal is to help businesses maintain excellent customer satisfaction while protecting the company from unnecessary losses.

Top Skills

Customer Support

Experience: Less than 6 months

Providing professional support through email and chat while resolving customer concerns.

Customer Support » Email Support

Experience: Less than 6 months

Handling high volumes of customer emails and responding clearly and professionally.

Professional Services » Legal Services » Case Management

Experience: Less than 6 months

Responding to PayPal disputes and providing tracking or evidence when needed.

Other Skills

E-Commerce » Brand Management

Experience: Less than 6 months

Processing refunds and handling return requests while following company policies.

Customer Support » Customer Service » Conflict resolution

Experience: Less than 6 months

Handling customer complaints, PayPal disputes, and chargebacks professionally.

E-Commerce » Order processing

Experience: Less than 6 months

Managing orders, cancellations, and updates in e-commerce platforms.

E-Commerce » Order processing » Order Tracking

Experience: Less than 6 months

Helping customers track shipments and providing delivery updates.

E-Commerce » Amazon » Dropshipping

Experience: Less than 6 months

Managing customer issues related to dropshipping orders and suppliers.

E-Commerce » Brand Analysis

Experience: Less than 6 months

Clear, professional, and friendly communication with customers

Customer Support » Chat Support

Experience: Less than 6 months

Assisting customers in real time and resolving issues quickly.

Basic Information

Age
38
Gender
Female
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  102
DISC
Dominance: 50%
Influence: 8%
Steadiness: 13%
Compliance: 29%
English
C1(Advanced)
Government ID
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