I have an experience as a customer representative for more than 1 year. I’ve worked on inbound customer service calls and chats assisting with customers concerns and queries in the company’s products, assisting on their orders and for those who are interested in working with us.
I also send
I’ve also been making outbound calls to the company’s clients in the form of collection and retention calls in order to follow up on their payments and to see if they still wanted to do business with us.
I’ve worked also worked as an online teacher for students of different nationalities in the English language. It is my duty to keep their progress on track and improve their English skills, both in writing and speaking. I also do private tutoring to learners in various ages. I hold a Bachelor of Early Childhood Education degree and completed an eight-month internship program, which strengthened my teaching skills, classroom management abilities, and understanding of child development.
Experience: 1 - 2 years
I handle inbound calls, assisting customers with concerns such as tracking orders, providing order updates, answering questions, and processing payments.
Experience: 1 - 2 years
I make outbound calls to clients, giving updates on their orders, schedules, collecting payments, and making retention calls.
Experience: 1 - 2 years
I email clients on the updates of their orders and payments.
Experience: 1 - 2 years
Providing updates on clients about orders, processing payments, and answering questions and concerns.
Experience: Less than 6 months
I design kindergarten yearbooks, certificates, and brochures, and any other related educational materials.
Experience: 6 months - 1 year
I conduct online classes for children and teens as an English-as-a-Second-Language tutor who focuses on improving their pronunciation, grammar, and reading comprehension.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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